tam.angela10@gmail.com

Selected Works

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Hi! I’m Angela Tam. I am a service designer, workshop facilitator, systemic thinker, and a narrative storyteller at the heart of it all. My practice is rooted in the belief that design should do good in the world.

 
 

Selected Projects

These projects have been selected to showcase various skills and the breadth of projects I have conducted, ranging from inclusive healthcare, to co-designing for local government, and capacity building for community development.

 

Collaborative Communities

Collaborative Communities is a project that aims to support community-minded organisations to create more meaningful partnerships across sectors and to build interdependent, interconnected local communities

Skills Strengthened: Project management, user research + data analysis, participatory design, research through design, multi-stakeholder engagement, group facilitation, tool creation, community-led design, managing client relations

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Hearticulate

Hearticulate is an award-winning online tool to help women to understand and identify their early warning signs of a heart attack, and to communicate their symptoms via metaphors rather than using traditional pain scales.

Skills Strengthened: Adaptive Research Methods, User Flows and Wire-Framing, Remote Team Collaboration, Design for Complex Systemic Problems, Service Blueprinting

Camden Family Changemakers

Camden Family Changemakers is a co-design project produced by Camden Council’s Early Family Help Service and London College of Communication that brings together Camden parents and LCC’s Service Design masters’ students to co-create a design vision for good help for families after COVID.

Skills Strengthened: (Virtual) Workshop Facilitation, Co-design, Design for Sensitive Contexts, Data Creation + Analysis, Project Reporting

 
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Get the Playbook!

A collection of service design methods and activities for socially minded organisations to think holistically, identify new opportunities, and create stronger collaborations.